Privacy Policy

1. Who is responsible

Eartrax is developed and published by Edenware, an independent software studio. Edenware is the controller of anything this policy describes, and the point of contact for every privacy question about the app: contact@edenware.app.

2. Information we do not collect

Eartrax has no account system and no backend that stores user data. The app does not collect, request or have access to:

• your name, e-mail address, phone number or postal address; contacts or calendar entries; photos, videos or any other file on your device;
• your location, whether precise or approximate, or your IP address for any purpose of ours;
• the advertising identifier, the Android ID or any other persistent device identifier;
• usage analytics, screen recordings, keystrokes, crash reports or diagnostic telemetry;
• health data, biometrics, financial account data or messages.

In the Google Play Data safety section of the Eartrax listing, this is declared as: no data collected, no data shared.

3. Microphone and audio

The microphone is the only sensitive input Eartrax needs, and it is handled as narrowly as possible.

• Analysis only. While Eartrax is switched on, the microphone stream is inspected in memory for the fraction of a second needed to decide whether a human voice is present. The buffer is then discarded.
• Nothing is written or kept. No audio file is created, nothing is encoded, no history of levels or recordings is saved, and nothing is transmitted to us or to anyone else.
• Visible and reversible. Detection runs in an Android foreground service, so the system shows a persistent notification with a Stop button while it is active. When you switch Eartrax off, audio capture stops and the service ends.
• Calls win. During a phone call Eartrax steps aside and releases the microphone.
• Permission. The microphone permission is requested when you switch detection on, and can be revoked at any time in Android Settings — Eartrax then simply cannot detect voice.

4. What is stored on your device

Eartrax keeps your preferences (volume while speaking, fade duration, sensitivity, voice profile, quick presets and whether the Premium trial is running) in the app’s private storage on the phone. That data stays in Android’s app sandbox, is not readable by other apps, is never uploaded by Eartrax, and disappears when you uninstall the app.

You can erase it earlier through Settings → Apps → Eartrax → Storage → Clear data. If Android backup is enabled on your device, the operating system may include app data in your own Google Account backup; that copy is governed by Google’s terms and your device settings, not by this policy.

5. Purchases and Google Play Billing

Eartrax is free to use. Eartrax Premium is a single one-time purchase that unlocks personalisation; every install starts with a 7-day trial of it.

• Payments are processed by Google Play. Card numbers, billing addresses and other payment details are handled entirely by Google and are never seen by, sent to or stored by Eartrax.
• To know whether Premium should be unlocked, the app asks the Google Play Billing library on your device, which reports the state of your purchase. We do not operate a server that receives your purchase token or order history.
• Restoring the purchase on a new phone is done through the same Google Play mechanism, tied to the Google account that bought it.
• Sales reports we see in the Play Console are aggregated by Google and are not linked to an identifiable user.

Google’s handling of that data is described in the Google Privacy Policy.

6. Network access

Every feature of Eartrax works offline, in airplane mode. The app declares internet access for one reason only: the Google Play Billing library needs it to complete and verify a Premium purchase. There is no sync, no remote configuration, no crash-reporting SDK and no update check inside the app — updates are delivered by Google Play itself.

7. Permissions and why they exist

8. Sharing and third parties

We do not sell, rent, trade or otherwise share personal data. Because Eartrax collects none, there is nothing to share. We use no advertising networks, no analytics providers, no attribution SDKs and no data brokers.

The only third party involved is Google LLC, in its role as the store that distributes the app and processes its purchases, under the Google Privacy Policy. If a lawful request for data reached us, the only answer we could give is that we hold none.

9. Children

Eartrax is a general-audience utility and is not directed to children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal data from anyone, children included. If you believe a child’s information has reached us, write to contact@edenware.app and we will delete it.

10. Your rights

Depending on where you live — the GDPR and UK GDPR in Europe, the LGPD in Brazil, the CCPA/CPRA in California and similar laws elsewhere — you have the right to access, correct, delete, port or object to the processing of your personal data, and to withdraw consent.

• Because Eartrax holds no personal data about you, in practice there is nothing to export or erase on our side. Your settings live on your phone and you control them completely.
• To exercise any right, write to contact@edenware.app. We answer within 30 days, free of charge, and may ask for the minimum needed to locate your message.
• We do not sell or share personal data for targeted advertising, so there is nothing to opt out of.
• You will never be denied the app or treated differently for exercising a privacy right.

11. Retention and deletion

We keep no database of users, so no retention period applies to app data. On-device preferences remain until you uninstall Eartrax or clear its data in Android Settings. E-mail you send us is kept while your request is open and for a reasonable period afterwards, so that a later reply stays possible, and is then deleted. Google Play retains purchase records under its own policies, as any store must for tax and accounting purposes.

12. Security

The strongest safeguard here is architectural: your audio never leaves the device, so there is no recording in transit or at rest that could leak. The settings Eartrax stores are protected by the Android app sandbox and by your device encryption. There are no accounts, passwords or payment details inside Eartrax to be compromised. Keep Android and Google Play services updated, and review the microphone permission if you stop using the app.

13. This website

The Eartrax pages at edenware.app/eartrax/ are static pages. They set no cookies, and they load no analytics, no advertising script, no social embed and no third-party font service.

• The shared Edenware header and footer store your language and theme preference in your browser’s local storage, so the site remembers the choice on your next visit. Those values stay in your browser and are not sent to us.
• The header also asks Edenware whether you are already signed in to an Edenware account, so that it can show the right link. That request goes to edenware.app only and carries no advertising or analytics identifier.
• Our hosting provider keeps standard web server logs (IP address, requested URL, user agent, timestamp) for security and troubleshooting, and rotates them.

This policy covers the app and these pages. Other Edenware products and the Edenware account area have their own policies.

14. Changes to this policy

If what Eartrax does with information changes, this page is updated and the date at the top changes with it. Material changes are described on this page rather than applied silently, and the version published at this URL is the one linked from the Google Play listing. Continuing to use the app after an update means you accept the current version.

15. Contact

Privacy questions, data requests and bug reports all reach the same person who writes the app:

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