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License Agreement

Last Updated: January 2024

1. License Type

Edenware products are licensed under a Lifetime License model. This means:

  • One-time payment for lifetime access to the software
  • No recurring fees or subscription charges
  • Free updates and upgrades for the lifetime of the product
  • License is valid for the purchased product version and all future versions

2. Grant of License

Upon purchase and activation of a license key, Edenware grants you a non-exclusive license to use the software on a single device at a time, or as specified in your license agreement. The license may be transferred or resold as described in section 8.

3. License Activation

To activate your license:

  • Enter your license key in the software's activation dialog
  • Ensure you have an active internet connection for initial activation
  • After activation, the software may work offline depending on the product
  • Each license key can only be activated on the number of devices specified in your license

4. Permitted Uses

You are permitted to:

  • Install and use the software on the number of devices specified in your license
  • Make backup copies of the software for your personal use
  • Receive and install updates and upgrades provided by Edenware
  • Use the software for personal or commercial purposes as specified in your license type

5. Prohibited Uses

You are NOT permitted to:

  • Publish your license key publicly, or leave it available to third parties — in forums, paste sites, shared accounts or automated activation services
  • Reverse engineer, decompile, or disassemble the software
  • Modify, adapt, or create derivative works based on the software
  • Remove or alter any copyright notices or proprietary labels
  • Use the software in any way that violates applicable laws or regulations
  • Sell or transfer the same key to more than one end user, or keep using a key you have already handed over

6. License Key Security

Your license key identifies your license, and each key activates one machine at a time. You may transfer it or resell it — see section 5. You are responsible for:

  • Keeping your license key secure until you hand it to the person who will use it
  • Handing the key over to a single end user — use the transfer flow in your account panel, which releases the machine that was activated
  • Reporting any suspected unauthorized use of your license key immediately

If your license key is compromised or used without authorization, contact Edenware support immediately. We reserve the right to deactivate compromised license keys.

7. Updates and Upgrades

Your lifetime license includes:

  • Free updates (bug fixes and minor improvements)
  • Free upgrades (major version releases)
  • Access to new features added to the product

Updates and upgrades are provided at Edenware's discretion and may require reactivation of your license key.

8. Transfer and Resale

You may transfer or resell your license. The account panel at edenware.app/hub/account provides a transfer flow: it hands the key over to another person's account and releases the machine that was activated, so the new holder can activate it on their own computer. Edenware may also transfer a license on request, for example after a hardware failure. A key may not be published publicly or sold to more than one end user.

9. Support

Your lifetime license includes:

  • Technical support for installation and activation issues
  • Documentation and user guides
  • Access to community forums and resources

Premium support options may be available for additional fees.

10. Refund Policy

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our refund and return policy.

The following terms are applicable to any products you have purchased from us.

Your Order Cancellation Rights

You have the right to cancel your order within 7 days for any of the following reasons:

  • The product you obtained did not work as intended for you, even after following the instructions from our support team.
  • You made a duplicate purchase.

The deadline for canceling an Order is 7 days from the date on which you received the Goods or on which a third party you named, who is not the carrier, takes possession of the product delivered.

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: through our support system
  • By visiting our contact page on our website

We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Once a refund is processed, your license key will be deactivated.

11. License Termination

Your license may be terminated if:

  • You violate any terms of this license agreement
  • You engage in fraudulent activity or abuse of the license system
  • You request a refund (license will be deactivated upon refund processing)

Upon termination, you must immediately stop using the software and delete all copies from your devices.

12. Intellectual Property

All rights, title, and interest in and to the software, including all intellectual property rights, remain the exclusive property of Edenware. This license does not grant you any ownership rights in the software.

13. Warranty Disclaimer

The software is provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

14. Limitation of Liability

In no event shall Edenware be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the software.

15. Changes to License Terms

Edenware reserves the right to modify these license terms at any time. Material changes will be communicated to license holders via email or through the software's update mechanism. Continued use of the software after changes constitutes acceptance of the new terms.

16. Contact Information

If you have any questions about this License Agreement, please contact us through our website or support system.

17. Governing Law

This license agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Edenware operates, without regard to its conflict of law provisions.